Plans and pricing

Yes. You can convert files without an account or subscription. The Free plan includes up to 20 conversions per 24 hours, with limits on batch size, file size, and processing time. Create a free account to save one recipe. Paid plans add more recipes, larger limits, longer file retention, and automatic cloud delivery.

Yes. Every plan supports files from your device, direct public HTTPS file links, Google Drive, and Dropbox. You can import without an account, within your plan’s batch, file size, and conversion limits. URL import requires a link directly to a supported file, without sign-in. Automatic delivery of finished files to a Drive or Dropbox folder requires a paid plan.

This is how long FastConvert can work on one file, not how long the video or audio plays. A conversion stops if it reaches the plan limit. Pro allows up to 30 minutes for heavier video and audio conversions.

Basic and Pro have no daily cap for conversions you start in the FastConvert workspace. Batch, file size, and processing limits still apply. Client uploads have their own published allowance. Automated access, account sharing or resale, attempts to bypass technical controls, and activity that disrupts the service are not included.

Finished files stay available for 24 hours on Free, 1 week on Basic, and 1 week on Pro. Automatic delivery to Google Drive or Dropbox keeps a copy in your selected cloud folder. You can delete temporary FastConvert copies sooner from the Conversions page.

A recipe remembers how files should be converted so every batch gets the same result. It can also remember where paid conversions should be delivered. Free includes 1 recipe, Basic includes 5 recipes, and Pro includes unlimited recipes. Basic and Pro can automatically deliver completed files to a selected Google Drive or Dropbox folder. Cloud import is available on every plan.

A Pro portal is a branded upload link. Clients can send files without an account, FastConvert applies the recipe you chose, and finished files go to your selected Google Drive or Dropbox folder. Pro includes up to 5 active portals. Across all portals, the previous 24 hours can include up to 200 images or 5 GB, plus 24 video and audio files or 10 GB. New uploads pause when either limit for that file type is reached. Capacity returns automatically as earlier uploads leave the window. Portals do not watch folders for new files.

Yes. Cancel anytime from the billing portal. Your plan stays active until the end of the current billing period, with no extra cancellation fee.

Paid billing periods are generally non-refundable. If a billing issue occurs or the service was not provided, contact support. We’ll review the situation and help where we can. Any refund or other consumer rights required by applicable law still apply.

Most billing updates appear within a few seconds. Refresh the Success or Billing page first. If it still hasn’t updated after 5 minutes, email support@fastconvert.app from your account email and include the plan, approximate purchase or change time, checkout or invoice ID if available, and any visible error. Never send your password or payment card details.

There’s no separate trial period. The Free plan lets you try image, video, and audio conversion before subscribing, with usage limits and no automatic cloud delivery.