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Privacy Policy

Last Updated: November 11, 2025

1. Introduction

FastConvert ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file conversion service.

2. Information We Collect

2.1 Files You Upload

When you use our conversion service, we temporarily process and store:

  • Original files you upload for conversion
  • Converted/processed output files
  • File metadata (name, size, format, timestamp)

All uploaded and processed files are stored in our AWS S3 infrastructure and automatically deleted after 24 hours. We do not permanently store your files.

2.2 Account Information (Optional)

If you choose to create an account, we collect:

  • Email address
  • Name (if provided through OAuth providers like Google)
  • Authentication tokens from third-party providers (Google, etc.)
  • Account creation and last login timestamps

Creating an account is optional. Account creation allows you to access your processed files from multiple devices and persist your conversion history.

2.3 Automatically Collected Information

We automatically collect certain information when you visit our service:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and features used
  • Date and time of access
  • Referring website addresses

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies for:

  • Authentication and session management
  • Remembering your preferences (e.g., theme settings)
  • Analytics and usage statistics
  • Performance monitoring

3. How We Use Your Information

We use the collected information for:

  • Processing and converting your files
  • Providing and maintaining the service
  • Authenticating users and managing accounts
  • Analyzing usage patterns to improve the service
  • Detecting and preventing abuse, fraud, and technical issues
  • Communicating with you about service updates (if you have an account)
  • Complying with legal obligations

4. Data Storage and Retention

  • Uploaded Files: Stored in AWS S3 and automatically deleted 24 hours after processing
  • Processed Files: Stored in AWS S3 and automatically deleted 24 hours after conversion
  • Account Data: Retained until you delete your account or request deletion
  • Analytics Data: Retained for up to 26 months in aggregated form
  • Server Logs: Retained for up to 90 days for security and debugging purposes

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We may share data with third-party service providers who help us operate the service:

  • Cloud hosting providers (AWS)
  • Analytics services (Vercel Analytics)
  • Authentication providers (Google OAuth)
  • Cloud storage integrations (Google Drive, Dropbox - only with your explicit consent)

5.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal processes (court orders, subpoenas)
  • Requests from law enforcement or government authorities
  • Protection of our rights, property, or safety
  • Investigation of potential violations of our Terms of Use

6. Third-Party Integrations

6.1 Google Drive and Dropbox

When you choose to upload files from Google Drive or Dropbox, we access these services using OAuth authentication. We only request the minimum permissions necessary to read files you explicitly select for conversion.

We do not have access to your entire cloud storage. We only access files you explicitly select. All converted files are stored in FastConvert's AWS S3 infrastructure. Your use of these integrations is also subject to Google's Privacy Policy and Dropbox's Privacy Policy.

6.2 Analytics

We use Vercel Analytics to understand how users interact with our service. This helps us improve functionality and user experience. Analytics data is collected in an anonymized and aggregated format.

7. Data Security

We implement industry-standard security measures to protect your information:

  • HTTPS encryption for all data transmission
  • Secure cloud infrastructure (AWS)
  • Access controls and authentication mechanisms
  • Non predictable file naming for stored files
  • Automated file deletion after 24 hours

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Access and Portability

You can request access to the personal information we hold about you.

8.2 Correction

You can update or correct your account information through your account settings.

8.3 Deletion

You can:

  • Delete your account at any time through account settings
  • Request deletion of your personal information (subject to legal retention requirements)
  • Note that uploaded files are automatically deleted after 24 hours

8.4 Opt-Out

You can:

  • Disable cookies through your browser settings (may affect functionality)
  • Revoke cloud storage access permissions at any time
  • Use the service without creating an account

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to our servers and service providers worldwide.

10. Do Not Track Signals

Our service does not currently respond to Do Not Track (DNT) signals. We may respond to DNT signals in the future as industry standards develop.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the contact information provided on our website.

You can also review our Terms of Use for more information about using our service.

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